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Check Claim Status

Check the Progress of Your Claim 24/7

Our customer service department is at the ready to help you with the status of your claim Monday through Friday from 8 a.m.-6 p.m. at 800-293-2532. If you need to reach us outside of business hours, you can always check your claim status online.

We want to know how we’re doing. Please send us your feedback.


Customer Advocacy

When You Need a More Hands-On Approach.

Our team is always here to listen and help you as fairly and quickly as possible. However, if you feel like your claim needs more attention than what you’re experiencing, please let us know. Complete the form below, and a dedicated claims advocate will be assigned to help you through the claims process.

How is our customer service?

How is our speed to service?

How is our overall value?

  • 1 = Poor
  • 2 = Below average
  • 3 = Average
  • 4 = Good
  • 5 = Excellent

How can we improve to help you?

What are we doing well?

If you would like to be contacted, please share your name and the best way to contact you.

Policy Number

Claim Number

Contact data

For your protection, please do not include sensitive personal information such as social security number, credit/debit card number, or health/medical information.

If you have questions about the claims process, visit our FAQ section.